Across every sector, leaders see the potential of AI, but many are struggling to turn that potential into measurable value.

Gartner’s 2023 and 2024 findings show that a significant proportion of AI projects stall before reaching production, often due to unclear use cases and limited organizational readiness. The MIT Sloan Management Review highlights that, while most executives recognize AI’s transformative potential, few can translate it into ROI.

That’s why we created our new series of Drupal AI Industry Guides, to help organizations understand where AI can deliver real, responsible, and measurable impact. Each guide is written by sector experts with firsthand experience implementing AI with Drupal.

Designed for Action, Not Theory

These guides are about doing more with less — a key message in today’s digital landscape. Each one features four practical AI use cases that your organization can adopt right now using Drupal AI.

Every use case is grounded in ROI and designed to show how AI can:
Simplify and speed up workflows

• Improve customer and citizen experiences
• Unlock data-driven insight
• Reduce operational costs and risk

Drupal AI brings freedom of choice and rapid innovation to AI adoption. It combines the trust of open source with the power of artificial intelligence.

Expert-Led Guides for Every Industry

Each guide is authored by a Drupal AI sector specialist, professionals who understand both the technology and the real-world challenges of their industries. These guides are designed to move teams from curiosity to capability, showing that

AI doesn’t have to be experimental — it can be effective, ethical, and immediate.

Explore the collection:

• Arts and Culture
• Enterprise
• Financial Services and Insurance
• Fintech
• Healthcare and Life Sciences
• High Tech
• Higher Education
• Local Government
• Media and Publishing
• Membership Bodies
• NGO and Nonprofit
• Public Sector
• Retail and Ecommerce
• Sports and Entertainment
• Travel

Responsible, Open, and Future-Ready

Every Drupal AI solution is built on the freedom of open source — giving you control, transparency, and flexibility to experiment safely. Drupal AI is:

• Trustworthy by design: safeguards and auditability built in.
• Human-centered: AI amplifies human creativity rather than replacing it.
• Open by default: integrate today’s best AI models and tomorrow’s breakthroughs without lock-in.

Drupal is the best AI-powered open-source CMS in the world — built for innovation, designed for trust.
From Curiosity to Capability

The AI opportunity is real, and with Drupal, it’s achievable right now. The Drupal AI Industry Guides are your starting point to:

• Identify where AI creates genuine valu
• Build a roadmap for measurable ROI
• Move from pilot to scale with confidence

By combining Drupal’s open web foundation with responsible, human-centered AI, you can deliver the innovation and productivity of AI while preserving the judgment, creativity, and context that only people can bring.

AI Makers are a select number of Drupal Certified Partners who are funding and actively working on Drupal AI to ensure it delivers a significant and strategic impact. They provide consulting services to help you build the best AI based digital experience for your needs.

Start Exploring Today

Visit the full collection of Drupal AI Industry Guides and discover how Drupal AI can help your organization move faster, innovate responsibly, and stay open to what’s next.

DrupalCon Nara just wrapped up, and it left me feeling energized.

During the opening ceremony, Nara City Mayor Gen Nakagawa shared his ambition to make Nara the most Drupal-friendly city in the world. I've attended many conferences over the years, but I've never seen a mayor talk about open source as part of his city's long-term strategy. It was surprising, encouraging, and even a bit surreal.

Because Nara came only five weeks after DrupalCon Vienna, I didn't prepare a traditional keynote. Instead, Pam Barone, CTO of Technocrat and a member of the Drupal CMS leadership team, led a Q&A.

I like the Q&A format because it makes space for more natural questions and more candid answers than a prepared keynote allows.

We covered a lot: the momentum behind Drupal CMS, the upcoming Drupal Canvas launch, our work on a site template marketplace, how AI is reshaping digital agencies, why governments are leaning into open source for digital sovereignty, and more.

If you want more background, my DrupalCon Vienna keynote offers helpful context and includes a video recording with product demos.

The event also featured excellent sessions with deep dives into these topics. All session recordings are available on the DrupalCon Nara YouTube playlist.

Having much of the Drupal CMS leadership team together in Japan also turned the week into a working session. We met daily to align on our priorities for the next six months.

On top of that, I spent most of my time in back-to-back meetings with Drupal agencies and end-users. Hearing about their ambitions and where they need help gave me a clearer sense of where Drupal should go next.

Thank you to the organizers and to everyone who took the time to meet. The commitment and care of the community in Japan really stood out.

In the first part of a new TDT tutorial series, Jeff Greenberg explains why taxonomy audits belong in the planning phase—not post-migration QA. Using real-world insights from Drupal 7 upgrade projects, he shows how proactive analysis reduces friction, errors, and cost during multilingual or complex site migrations.

If you’ve been hearing people in the Drupal world talk about “AI” and “Canvas,” you might think it’s some complicated feature only developers care about. Honestly, that’s what I assumed at first too. But the more I tried these things, the more I realised they’re not really built for developers — they’re built for the people who actually u

Join us THURSDAY, November 20 at 1pm ET / 10am PT, for our regularly scheduled call to chat about all things Drupal and nonprofits. (Convert to your local time zone.)

We don't have anything specific on the agenda this month, so we'll have plenty of time to discuss anything that's on our minds at the intersection of Drupal and nonprofits. Got something specific you want to talk about? Feel free to share ahead of time in our collaborative Google document!

All nonprofit Drupal devs and users, regardless of experience level, are always welcome on this call.

This free call is sponsored by NTEN.org and open to everyone.

Information on joining the meeting can be found in our collaborative Google document.

drunomics Celebrates Sinduri Winning the Women in Drupal Award oliver.berndt Tue, 11/18/2025 - 09:50 Sinduri Guntupalli recognized in the Build Category at DrupalCon Vienna 2025 for her dedication to community organizing, advocacy, and open source work.

Want a faster Drupal site? Start with your images. In this guide, you’ll learn the smartest ways to optimize, compress, and deliver images on your site without losing quality.

Nara, Japan – Sharp Europe detailed how it built a digital infrastructure for one of the world's most complex B2B operations on Drupal, managing 120,000 enterprise customers across 48 countries with 17 sites in 19 languages.

The electronics giant generates €13.5 billion in annual revenue, with 40% coming from B2B operations that serve vastly different audiences – from 110,000 small enterprises requiring low-touch transactions to mid-market companies needing sophisticated engagement.

"Big, complex, broad, deep," said Jason Cort, who leads European product management and marketing for Sharp. "That's what our martech stack has to support."

Image: Shigeru Kobayashi – COO Executive Officer, Head of B2B, Sharp

The Scale Challenge

Sharp Europe operates 63 offices across 48 countries, supporting 11 currencies and multiple sales channels. The product portfolio spans document solutions, IT services, and professional display systems – all requiring a unified digital presence for 2,500 employees and 120,000 enterprise customers.

Six years ago, the existing martech stack "was past its sell-by date," Cort said. But a complete refresh – including CRM and ecommerce portals – meant significant investment. The business case had to be airtight.

The Right Technology and the Right Partner

The public website became the starting point: "the biggest shop window with a global audience." With 80% of the buying cycle happening online, the digital experience had to work.

Sharp needed three things: the right technology, the right partner, and the right ROI.

Drupal checked the technology boxes: enterprise scale, open source, cloud-ready, secure, with the right APIs. But technology alone wasn't enough.

"Even with the best tech in the world, we need the right partner," Cort said. "If you fail with security, there is a very high price to pay."

Sharp selected 1xINTERNET, a Diamond Drupal Certified Partner.

Results and Cost Reality

The implementation now spans 17 sites in 19 languages. Internal stakeholders are "truly delighted," particularly the marketing teams.

Traffic optimization has improved, directing consumer traffic appropriately while focusing resources on B2B journeys. The platform enables rapid A/B testing and accessibility compliance – critical for operating across European markets.

"The platform gives us the agility and flexibility we need," Cort said. "1xINTERNET is able to deliver quickly for us."

One finding surprised the team: "We've found building custom things for our needs in Drupal is more cost effective than buying an off-the-shelf solution and tailoring it to our needs."

Drupal now sits at the heart of Sharp Europe's entire martech stack, integrating with CRM, analytics, and commerce systems.

Image: Members of hte DrupalCon Nara organizing team and Sharp Corporation, including Dries Buytaert, Jason Cort and Shigeru Kobayashi, and Baddy Breidert (1xINTERNET).

Lessons for Enterprise Buyers

Cort and Shigeru Kobayashi, Co-COO Executive Officer and Head of B2B at Sharp, shared three takeaways:

1. Treat your Drupal partner as an extension of your team. Sharp works closely with 1xINTERNET as an integrated part of operations, not a vendor.
2. Plan for ongoing investment, not one-time cost. Digital infrastructure requires continuous development and optimization.
3. Don't compromise on quality, especially security. The consequences of cutting corners are too high.

"Finding the right partner is as important as the right platform," Cort said. "Drupal is absolutely the right choice. Sharp will be on the platform for many years to come."

Why Certified Partners Matter

Sharp's partnership with 1xINTERNET demonstrates the value of the Drupal Certified Partner program. DCPs have demonstrated expertise, committed to best practices, and invested in the Drupal ecosystem – exactly what enterprise buyers need when stakes are high.

For organizations evaluating Drupal, Sharp's six-year journey offers a clear data point: a €13.5 billion global business betting its digital infrastructure on open source, delivered through a certified partner.

The Drupal Association maintains a directory of Drupal Certified Partners at Drupal.org.

DrupalCon Asia continues through November 20 in Nara, Japan.